"Sarah has the capability to look at human-service/product interaction both holistically and in detail. When creating the design, she first established the desired properties of the service, then created an overall service design and customer journey, and finally, in quick iterations, refined the design down to the level of the user interface.. She is highly engaged with travellers, patients, students, citizens, or whoever uses the design involved, and has the talent to envision and create solutions that tailor to their needs. Apart from that, she is a social person, a pleasure to work with, and can strike a good balance between putting forward your own vision but also processing feedback from stakeholders."

"She is a hard worker, a friendly colleague, and fit well into the team. She conducted the research independently but did not hesitate to ask for help when needed. At the beginning of her research, she had various people go through the current booking process, analyzing where they encountered issues. From those who participated, I received very positive feedback about how Sarah organized this. After the analysis, Sarah developed a platform that allows train tickets to be booked easily. She took into account the fact that there are many different types of travelers, each with their own needs and preferences. In a comparison with existing platforms, Sarah's scored very high on user-friendliness. Various parties in the railway sector are very enthusiastic about the result. A wonderful and impressive outcome of this very well-executed research."

"She focused on the real user in her graduation project, tackling an enormously complex theme dominated by a few parties where the problem owners themselves are considered 'experts'. In a very structured yet quick and clear manner, she analyzed the problem. Starting from the (end)user, she worked through various iterations to develop a clear, understandable, and accessible concept that significantly outperforms existing alternatives in terms of user experience. Maintaining ownership of the problem and never losing sight of the end user were central to her approach. I hope we have the opportunity to work on another project together in the future!"

“It was great to work with Sarah! She is ambitious, well-organized, and handles feedback excellently. She sets high standards and ensures she meets them. Moreover, she is genuinely interested and makes work enjoyable for herself and those around her!”